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Support Services
The Confederation Hillingdon is supported by a unique team of experts in HR, Transformation, Governance and Finance.
We are able to provide a variety of tailored services to support your organisation at competitive prices.
Contact us today to discuss your needs, and one of our experts will reach out to you today to discuss your requirements.
Human Resources
Recruitment
- Creating Job Descriptions / Advertising
- Candidate Management / Interview Bookings
- Offers
Background checks
- DBS Checks (including identity)
- References / GDPR Documentation
- Immunisation Checks / Qualification Checks
- Professional Registration Checks
Hosting
- Providing a hosting / employed solution for other PCN's like we do in Hillingdon
- Ensuring a management fee is in place
- Provision of professional support for roles
Policy & Document Development
- Providing best practice templates
- Policies / Letter Templates / Contract Templates /Checklists
Training Provision
- HR Training
- Disciplinary / Grievance /Capability /Absence Management / Recruitment
HR Projects
- Implementing Appraisals /Terms & Conditions / Benefits Review
- Implementing Systems /Developing Policies
Finance
Management Reporting
- Prepare analysis of receipts and payments.
- Maintain detailed lists of underlying transactions.
- Reconcile to known income streams and highlight inconsistencies.
- Reconcile funds paid and payable to individual practices under the NWL Single ES.
- Support PCN Clinical Directors in identifying what practice distributions to pay.
- Preparing an annual budget.
- Review of management reports.
Sales Invoices
- Preparation of invoices.
- Provide credit control function.
- Reconcile to receipts and maintain aged debtors listing.
Purchase Invoices
- Process invoices once approved.
- Maintain list of outstanding invoices.
Payments and receipts
- Make payments in accordance with agreed Approvals Matrix.
- Record and reconcile receipts and escalate queries for investigation.
- Reconcile bank account.
- Prepare cashflow forecast as necessary.
Year end Reporting
- Liaison with external accountants.
- Management Reports and end of year report.
ARRS Claims
- Only in association with Payroll and HR services.
Governance
Patient Safety:
- Risk Management tools and training. Learning from events
- Development of in house incident risk and complaint systems.
- Patient safety investigation planning.
- Independent incident reviews.
- Complaints handling.
- Embedding the Patient safety incident response framework (PSIRF).
- Root cause analysis training including Human Factors.
Quality Improvement
- Design, conduct and implement learnings from QI initiatives.
- Design of bespoke audit schedules and templates.
- Review audit findings and implement action plans.
Compliance
- Support with CQC pre-registration requirements in England.
- On-going assessments of compliance with regulatory requirements through table top reviews,
- assurance visits, full mock inspections using customised tools.
- Independent assessment against IPC, CQC, MHRA, NICE and safeguarding requirements.
- Training on the role of regulators and the expectations for client.
- Pre-Inspection readiness support.
- Post inspection challenges and action planning.
Data Security and GDPR
- SME support on UK GDPR requirements.
- Policy and process design.
- Adherence to DSP requirements and toolkit submission.
- Adhoc information governance guidance.